Tag Archives: reputation laundering

Nobody can be whiter than white in this new transparent world

This week I started work at All About Brands plc, a London-based marcomms firm, pulling together a social media strategy. The first few days have been fantastic and I’m thrilled to be working with such a great bunch of people on some interesting projects.

One of the reasons I went with AAB plc was its expansion into emerging markets and in particular fast-growing economies like India and the UAE. These regions offer exciting opportunities, especially in terms of social media, when it comes to preaching openness, transparency etc.

Ironically enough, on the tube home on Monday (my first day in the office), I read an article by Gideon Spanier in the London Evening Standard about the purported role of London’s PR companies in reputation laundering. Okay, so the story has been around for a while now, but I’ve never taken it personally before.

Leading PR firms such as Bell Pottinger and Portland are being called to book for their relationship with authoritarian regimes in countries such as Belarus and Yemen.

Should PRs refuse to do work with such governments? It’s a tough call, but I would say the wisest words in the piece came from former Number 10 aide, Tim Allen:

“All organisations are professionalising the way they communicate. When governments which have previously been secretive do that, it is not an affront to democracy.

 In many cases, [good communication] is an essential part of that process. And getting good professional ethical advice is part of it as well.”

When it comes to social, culture is everything. I’m all too aware that the work I’ve done through Monkeys with Typewriters and associated consultancy has focused on Western democracies. The Middle East in particular, is opening up. I’m curious to see how MwT’s ideas translate. Watch this space!

Photo: Miss Mass