“The work you’ve done…has been brilliant, and incredibly useful. I loved how you highlighted the real positives in a way that energised the team, and also were careful, but clear, about the areas for development.”
– Dan Sutch, Director, CAST

User research and analysis

CAST (Centre for the Acceleration of Social Technology) is a charity set up to build digital capability across the social sector.

I carried out a series of user research interviews in order to understand the experiences, behaviour and attitudes of people working through a sector-wide enablement programme. I also interviewed delivery partners, experts and funders.

I synthesised data, extracted insights and presented findings back to the team. These insights enabled a baseline understanding, helping CAST to successfully scale the programme.

Photo by Marvin Meyer on Unsplash

User research and analysis

Free Speech

Power and influence in social media – 5 hot talking points every month.